Lenny's Podcast: Product | Career | Growth
01:12:09 · Becky Kennedy
[01:12:09] S1: Yeah. Right. And instinct, by the way, what's instinct? It's everything we've learned until that point. And what feels naturally in parenting is simply how we were parented. That's all that's going to be natural. And so I really, like I started to get very angry with my community where like, why isn't there a better way? And by the way, with modern technology, shouldn't this be easy on your phone? Shouldn't you get access, not to make a moment perfect, but we all spiral after a hard moment. It's not the spiral that makes us have a bad week. It's the way we extend the spiral from how we talk about ourselves and the bad patterns. That last weeks. These are the things that add up to our and our kids' mental health. And I did, I started to get angry thinking there should just be a better option for parents to learn without shame, without the expectation of perfection, to have something in their pocket, to combine it with modern technology, now AI, so many different things, and to preserve the human interactive element. So yeah, so that's what Good Inside is. My co-founder and I are both psychologists. We've known each other forever, and we have a whole team where, yes, there's the podcast and Instagram. And I always consider those flags, like a strategy and a tip we hear, they're like flags. They're like things we try, but most of our struggle in parenting is we don't have a framework and an actual approach, which is the ground we would plant a flag into, which is why parenting feels like whack-a-mole where we're just trying things, right? Even though we would never do that at work. We don't even do that with gardening or tennis. And so Good Inside and our app to me is the most modern, alive, personalized, technologically informed way of feeling like I have something in my pocket and someone and a community too in my pocket that can just close the gap between how I kind of want to show up and how I do show up. None of us close the gap completely, but I do believe we deserve access to tools that can help us do that. And that's what Good Inside as a business is built around.
01:14:07 · Lenny Rachitsky
[01:14:07] S0: Just to give you a more chance to plug what this is, exactly, what do people get when they say download the app, sign up for the community?
01:14:13 · Becky Kennedy
[01:14:13] S1: What you get is, first of all, you get to just tell us what's going on with you, and we get to be the holder of that story and make sure we hit on the important themes. I really do believe, I know kind of, not formula that makes it too specific and perfect, but we need to learn how to set boundaries. We need to learn how to stay connected to our kid without martyring ourselves. By the way, I also think the thing that you get in the app, which we have to learn better communication if we're in a partnership because that gets tricky. We have to learn how to repair. We have to understand why we get so activated in our nervous system, and we have to do it in a way that we could do, I don't know, five minutes here or there in the go. So that's exactly what we're set up to do. If you can give us five minutes, we will give you something that's not just a tip, that is something... I always combine two things, understanding and action, right? Insight and something that you can actually do today, because I think that's how we can take a deep breath, understanding gives us clarity, and action gives us capability, and that's what we give parents. So you get that, we'll drip it to you, you tell us what's going on. We also have an incredible AI chatbot experience that also beyond helping you in the moment can help you say like, "Hey, this kind of thing that seems different, they're all kind of the same. Here's the common theme. Here's what we suggest for you to kind of get ahead of things." And then there are so many live events. I believe deeply that parenting is something where we have to connect to people. So I do, I don't know, usually two or three live events in a month. We have coaches we've trained, so we've manualized the Good Inside approach. We have coaches who do support sessions. If you have a deeply feeling kid, you can come to as many of those in a month as you want. And there's always a parent to kind of connect. And so I would say you get answers to your questions, you get deeper dives if that's for you and you have the time and you love to learn. And then you also have a very, very active, expert driven, but also just parent community for the live connected help that I think we all need.
01:16:08 · Lenny Rachitsky, Becky Kennedy
[01:16:08] S0: Amazing. I'm a happy member. I was actually just chatting with your AI chatbot at Dr. Gigi is- [01:16:13] S1: Yes. Gigi, exactly. [01:16:15] S0: Gigi. So good. [01:16:15] S1: Yes. [01:16:17] S0: Okay. And where do people find this? Goodinside.com? [01:16:17] S1: Yes. [01:16:17] S0: Is that right? [01:16:17] S1: So easy. [01:16:19] S0: Okay. So easy. [01:16:20] S1: We try to make it easy. Goodinside.com. [01:16:23] S0: Okay. I have another question, I'm going to ask about this experience, but before that, I'm going to take you to a couple of recurring corners on this podcast. The first is AI corner. I'm curious if there's some way you found AI useful in your work and your life.
01:16:36 · Becky Kennedy
[01:16:36] S1: So yes. So it actually connects to what I was saying before, how I've learned about myself. I'm kind of allergic to ideas without action. And people would always say to me, "Dr. Becky, one of the reasons I love your parenting guidance is you both help me understand a situation more deeply than I find elsewhere, but you also help me translate it into this absurdly practical thing I can say or do." And it's interesting because what I've learned is I'm so glad that's helpful for people. That actually is just the way I think. And I'm seeing that as I run my company also. And AI helps me close that gap. So let's say we're talking about the product and we're talking about a new onboarding flow and I have an idea. I currently was playing around with Figma Make and I was like, oh my goodness, I can vomit my ideas. And I have so many ideas, not just about like, this is how I want to make someone feel. And I don't want it to sound like this. I want it to sound like this. I have so many ideas around my intention and the impact and I don't like to have an idea that I can't fully see out. So I want to see the UX design or I want to see the whole email flow. And my team knows me well enough to know that's just how I think so they can get a totally new abandoned cart flow from me and they might be like, "Becky, we don't like this. We wish you just told us the idea before you built this out." I don't do that for them. And I'm like, "If you want to trash the whole thing, I don't care. I'm not attached to it." But AI has allowed me to take an idea and turn it into something I can visualize and that's more real in such a rapid way. And I'm so excited about that.
01:18:10 · Lenny Rachitsky, Becky Kennedy
[01:18:10] S0: That is super cool. It feels like this is what these apps are so useful for. People that are not designers, product managers, engineers, trying stuff out, prototyping, thinking through and real designs, not just sketches. Well, Figma Make, that's cool. Proud podcast sponsor. Is that the one- [01:18:11] S1: Yes. [01:18:27] S0: You find most useful?