00:29:25 · Molly O'Shea, Shensi Ding
[00:29:25] S1: to revoke any access or add more access. Can I ask this? What are the most popular connections? [00:29:31] S2: Yeah. I mean, it's just like general, like, productivity tools, like ticketing systems, like file storage systems, Google Drive, Box, Dropbox. Also people are really obviously, like messaging systems are very common just for, like, automation of, communication. Email is very popular. Also, like code repositories are very popular. But, yeah, just like general general, like, productivity tools. There are more specific connectors that are very popular for specific functions. So, like, obviously for accounting, it's like the, like, most common accounting systems, like QuickBooks, NetSuite, Xero. Marketing teams also are starting to use a lot of different platforms too, HubSpot, like HR I don't even know how to say this one, but yeah, like all these different, like, GEO different platforms too. But yeah, just overall, like it, it everything is getting connected. Even if there isn't, even if there isn't a public MCP server, we'll generally we specifically create our own tools. So that's not like a blocker for anyone.
00:29:31 · Shensi Ding, Gil Feig
[00:29:31] S2: Yeah. I mean, it's just like general, like, productivity tools, like ticketing systems, like file storage systems, Google Drive, Box, Dropbox. Also people are really obviously, like messaging systems are very common just for, like, automation of, communication. Email is very popular. Also, like code repositories are very popular. But, yeah, just like general general, like, productivity tools. There are more specific connectors that are very popular for specific functions. So, like, obviously for accounting, it's like the, like, most common accounting systems, like QuickBooks, NetSuite, Xero. Marketing teams also are starting to use a lot of different platforms too, HubSpot, like HR I don't even know how to say this one, but yeah, like all these different, like, GEO different platforms too. But yeah, just overall, like it, it everything is getting connected. Even if there isn't, even if there isn't a public MCP server, we'll generally we specifically create our own tools. So that's not like a blocker for anyone. [00:30:23] S0: Yeah. We've also seen a lot of like customs systems of record for specific industries like credit, that's critical healthcare. And then actually just more of a fun one that we've, we've done as well is, you know, we have, we have a bunch of consumer connectors that we've built. So like whoop and aura, for example. One fun use case was we saw an employee at a different company, connect their whoop to their Asana task tracker, so they could see how their stress correlated with the tasks on the [00:30:49] S2: my board. God.
00:30:49 · Shensi Ding, Molly O'Shea, Gil Feig
[00:30:49] S2: my board. God. [00:30:51] S1: My god. That's hilarious. [00:30:52] S0: Yeah. [00:30:53] S1: Wow. Do you guys watch these trends, keep track of them for marketing purposes and for sales purposes? What have you seen over time? [00:31:01] S2: So I think we're just naturally really interested in it. So we just follow a lot, obviously, on Twitter, but then also No, internally. Oh, internally. From all we get [00:31:09] S1: a lot of customer use, like, are you watching the trends of what people are shifting to? Because obviously, a lot of these code platforms are new, and some of the old SaaS platforms are they're boring and people don't want them anymore. We get a lot [00:31:22] S2: of heads up on like roadmap plans, like where people are planning on going, what they're where they think things are going. And also honestly on the partner side, because we have so many different partners and Gil and I are also meeting with them a lot. We hear a lot of industry gossip about like future plans, like what they're doing with their API, partnerships that they're going to establish. So we hear a lot naturally just because we are in the middle of all this activity. So yeah, I don't know. Yeah, gossip just like naturally comes to us. Yeah. [00:31:48] S0: A lot of the giants that seem stuck right now are planning big moves. We'll see how fast they move on them, but there's some exciting stuff coming. [00:31:54] S1: Yeah. Speaking of one of those and your favorite person, Salesforce and their headless announcement.
00:31:54 · Molly O'Shea, Shensi Ding, Gil Feig
[00:31:54] S1: Yeah. Speaking of one of those and your favorite person, Salesforce and their headless announcement. [00:31:59] S2: Yeah. Yeah. I fucking love Benioff. You do? I do. I know I'm long I'm long Benioff. [00:32:04] S0: She's read all his books. She [00:32:05] S2: she loves Benioff. His podcast. Yeah. I listen to all that. [00:32:08] S1: Yeah. And you had a story that you guys were about meet him and he didn't show up. [00:32:12] S2: Yeah. Yeah. So one of our team members, her husband works at Salesforce and he was like, oh, like, I can get you guys invited to Benny Odd's holiday party. Like, would you guys wanna go? And we actually had, like, board meeting. We were like, oh, like, you know what? Like, we should go. Like, we we like we've been trying to, work at Salesforce for a while. Let's, let's try to go. And so Gil flew out, for one day for one day on economy, so that [00:32:32] S0: he could [00:32:32] S2: do an exact holiday party in New York. And so we go to the holiday party. We're like ready, we're prepped. I've read all, I've read his books. I've listened listened to every podcast he's been on. [00:32:40] S0: I deeply researched all their products, things they were buying, new tech they have.
00:32:40 · Gil Feig, Shensi Ding, Molly O'Shea
[00:32:40] S0: I deeply researched all their products, things they were buying, new tech they have. [00:32:43] S2: Yes. And then we're sitting there and then he just never shows up. No. And then like four hours later, DJ's cleaning up. Gil's still like, let's just sit here and soap. You know, sorry. But I think what was really helpful from that time actually was that we did I did do a lot of research on Salesforce and like as did Gil, and, we talked a lot about it. And one thing that's really remarkable is it's very hard to have a dominant product and company for thirty years through multiple tech shifts. And so I just would not count Benioff out. I think, like, he's able to adjust really well to whatever market dynamics are coming. And I think it's partially because of his philosophy of, like, the beginner's mind that he always talks about in his book. Like if I started the company today, what would it look like? And so I think that if Salesforce can do a headless, can make like, could do headless like anyone else can. It's really, really impressive what they've been able to do because it probably is very hard for them to accomplish that. [00:33:35] S0: Yeah. And Salesforce, I, I especially think they'll succeed with headless just because throughout, throughout the past, like they've always had- For [00:33:40] S1: people who don't know what headless is also explain that.
00:33:40 · Molly O'Shea, Gil Feig, Shensi Ding
[00:33:40] S1: people who don't know what headless is also explain that. [00:33:43] S0: Yeah. Essentially like you never need to go to Salesforce. You can have your agent, it can, it can, you know, go sign up through, through the API or through a CLI tool, like a command line tool. It can, you know, create accounts. It just kind of does everything without actually going into the platform, headless being almost UI less. And in the past, they've, they've already shown that they are open to this for, for twenty years because they have an open API and a lot of people have built on top of them. They, they built a great ecosystem around them where it's [00:34:10] S2: their moat. [00:34:11] S0: It's their moat. You're using other tools. They actually, you know, maybe they do, but like on the surface, they appear to not care if you really go into the the app. They just care that all your whole stack is built on top of the data that's stored inside of there. So this is actually nothing new. Right? It's just saying, okay, now agents are capable of using APIs to a whole additional level. We're gonna facilitate so that they can do everything via API or MCP or whatever you want to refer to it as. So I think they've shown that that was a moat. That was something that was very successful for them. And this is only going to continue that. [00:34:40] S2: But yeah, we've really taken a lot of inspiration from what he, like what he said about beginners mind for our