Inspired with Alexa von Tobel
00:15:10 · Garrett Langley
[00:15:10] S0: So we really only hold one or two tenants core to us. The first is we follow the law, which might sound simple, but it's important. We follow every law. And then two, we don't define which laws are societally enforced. And so you mentioned you live in New York. You know, jaywalking is against the law. It's clearly not societally enforced in New York. But you go to Denver, people don't jaywalk there. It's wild. Like, they they wait for the light to turn green, and they but they follow the crosswalk, and it's great. That's that's expected in Denver. It's not in New York. So the way we've architected the system is in a way that every customer has certain levers they can pull to kind of tweak how the system works for them to enforce the laws they want. And we've talked about this, you know, the retail example earlier. I'll give you one other good one. If you were to go to a major home improvement store, and you were to drive a U Haul, that would be flagged as very suspicious in our system. We have a a vacant program. Hey. If a U Haul ever comes on property, send us a notification. And you end wondering, why would that be weird? I'm like, well, if you think about home improvement, DIYers like you and me will get a refrigerator shipped to our house. General contractors have their own trucks. So the U Haul kind of example doesn't make sense. You shouldn't most likely be driving U Haul. And there's nothing suspicious about driving a U Haul on a normal road. So for that city customer, that would be a weird alert. But for home improvement customer, they might want that alert. And so the whole system for, like, what you get alerted to, what you look for, how long the data is stored, who has access to it, like, there's a a full team of kind of compliance and product people who think about how do we allow every customer to get the perfect version of Flock.
00:17:01 · Alexa von Tobel, Garrett Langley
[00:17:01] S2: Garrett, that's a really good example. Can you give us any other, like, unique, weird things that get flagged? By the way, really glad that that U Haul at a Home Depot gets flagged. That feels... That actually feels safer for for society. Give us an example of some of the other kind of interesting tidbits you picked up. [00:17:20] S0: Yeah. So here's another good one. There's a small town in Illinois, and I won't name the city. But it's a small town. Let's call it seven to 8,000 people, mostly residential. This is maybe two years ago. And they had this consistent case where between three and 04:00, so right during school pickup, a black tinted out SUV would break into homes. So, like, this seems like a pretty reasonable case. Right? Like, the the person would take off their license plate. They go into the communities to block SUV. So the police department created an alert that said, hey. The next time we see a black SUV with tinted windows without a license plate driving between three and 4PM when it enters a neighborhood, we wanna treat it like it's a stolen phone. It's like, one, it is illegal to drive it on a license plate. But two, in this small town, it's just they got hit over and over again. And, like, that person wound up getting arrested the next day once they added that alert. And so you look at that, and, like, there's nothing necessarily suspicious about driving between three and four and a blacked out SUV normally, except in that town.
00:17:20 · Garrett Langley, Alexa von Tobel
[00:17:20] S0: Yeah. So here's another good one. There's a small town in Illinois, and I won't name the city. But it's a small town. Let's call it seven to 8,000 people, mostly residential. This is maybe two years ago. And they had this consistent case where between three and 04:00, so right during school pickup, a black tinted out SUV would break into homes. So, like, this seems like a pretty reasonable case. Right? Like, the the person would take off their license plate. They go into the communities to block SUV. So the police department created an alert that said, hey. The next time we see a black SUV with tinted windows without a license plate driving between three and 4PM when it enters a neighborhood, we wanna treat it like it's a stolen phone. It's like, one, it is illegal to drive it on a license plate. But two, in this small town, it's just they got hit over and over again. And, like, that person wound up getting arrested the next day once they added that alert. And so you look at that, and, like, there's nothing necessarily suspicious about driving between three and four and a blacked out SUV normally, except in that town. [00:18:20] S2: So basically, your point is, like, you can get incredibly specific about what you want the videos and all of the data that's coming through to go flag and then find it nearly instantly the next time that it's flagged.
00:18:20 · Alexa von Tobel, Garrett Langley
[00:18:20] S2: So basically, your point is, like, you can get incredibly specific about what you want the videos and all of the data that's coming through to go flag and then find it nearly instantly the next time that it's flagged. [00:18:35] S0: Yeah. Or like I was... We have a lot of customers too around in the industrial space, like oil rigs and manufacturing facilities. And these are, you know, massive campuses. Right? Tens to hundreds of acres. It would be impossible to surveil or protect this area with humans. And so they deploy our cameras, and they can teach the camera how to call 911. So it's like, oh Wow. There should never be a human in this area. If we ever see a human on this camera, call 911. Or if we see a human after hours, or in the case of somewhere in local law enforcement, you have this problem in New York too. These, like, street takeovers where these gangs will shut down an intersection and do donuts. Well, they can program the camera to say, hey. If we ever see 20 cars in this intersection, 15 cars intersection, that's really strange. Notify the nearest law enforcement officer, and they'll get an alert in their patrol vehicle and can respond really quickly.
00:18:35 · Garrett Langley, Alexa von Tobel
[00:18:35] S0: Yeah. Or like I was... We have a lot of customers too around in the industrial space, like oil rigs and manufacturing facilities. And these are, you know, massive campuses. Right? Tens to hundreds of acres. It would be impossible to surveil or protect this area with humans. And so they deploy our cameras, and they can teach the camera how to call 911. So it's like, oh Wow. There should never be a human in this area. If we ever see a human on this camera, call 911. Or if we see a human after hours, or in the case of somewhere in local law enforcement, you have this problem in New York too. These, like, street takeovers where these gangs will shut down an intersection and do donuts. Well, they can program the camera to say, hey. If we ever see 20 cars in this intersection, 15 cars intersection, that's really strange. Notify the nearest law enforcement officer, and they'll get an alert in their patrol vehicle and can respond really quickly. [00:19:31] S2: I mean, it it feels like what's happening is you're really building this observation layer that then can do an incredible amount, which kind of brings me to some of the questions I'm most excited to ask you, which is you're creating with Flock Safety this incredible observability layer that then allows smart, more informed people to figure out what they want to be flagged on. If you fast forward ten years, what [00:19:59] S0: do [00:19:59] S2: you think public safety could look like? And what... Like, how do you think about the evolution of flock safety in that category?
00:19:59 · Alexa von Tobel, Garrett Langley
[00:19:59] S2: you think public safety could look like? And what... Like, how do you think about the evolution of flock safety in that category? [00:20:06] S0: So I think there's a few parts that I'd look at. The first is, you know, I've been going back and forth with a couple of chiefs and mayors in major cities and trying to ask the question of, like, why isn't there a Teach For America style concept for local law enforcement? Like, how do we actually rebuild kind of the public perception of what it means to be a public servant? Because I think Teach for America did an incredible job for our elementary and middle school and high school system to bring in people who wanna just help the world. So I think there's this idea that that we have at least where if you look at a police department today, let's call it a third, a third, a third, a third in patrol, a third in investigations, and then a third in back of house. And the back of house is like report writing. It's policy writing. It's going through all of the challenges of running a police department today that didn't exist a decade ago. I think all that goes away. Like, that that is just so obviously can be replaced with software and AI. [00:21:08] S2: Of course. That's what's happening in medicine. Right?