Unfiltered by PropertyManagement.com
00:11:57 · Dylan Scroggins, Thomas Perfect
[00:11:57] S1: Yeah. Performance based equity. You have a lot of clients who would kill to have that scenario of someone come on board, really earn their keep those first five years, and the next five years step into more of that ownership role. I love that. Would you consider yourself more of a, like, integrator? Are you the visionary? Do y'all run on EOS? Just curious. [00:12:15] S0: Yeah. We've been running on EOS for about eight, nine years now. It's really good. I've kinda gone through several of those seats through EOS as as, like I said, we we had to delegate and elevate as we built the business. Right now I would say I'm I'm more of the visionary role for the company. Definitely fill that seat. I also fill a couple other seats, though. For example, I've... I'm taking on the marketing seat for Uplift right now. We... We've had some staffing changes and and some goals that have gone around for, you know, using influence in the industry to build trust with potential clients. So we definitely focused on that really, really heavily right now. But then we were able to hire of operations pretty early on. You know, she's been amazing too, so we'll give a shout to Marley because I know she's more of that integrator role at this point for our business.
00:12:15 · Thomas Perfect, Dylan Scroggins
[00:12:15] S0: Yeah. We've been running on EOS for about eight, nine years now. It's really good. I've kinda gone through several of those seats through EOS as as, like I said, we we had to delegate and elevate as we built the business. Right now I would say I'm I'm more of the visionary role for the company. Definitely fill that seat. I also fill a couple other seats, though. For example, I've... I'm taking on the marketing seat for Uplift right now. We... We've had some staffing changes and and some goals that have gone around for, you know, using influence in the industry to build trust with potential clients. So we definitely focused on that really, really heavily right now. But then we were able to hire of operations pretty early on. You know, she's been amazing too, so we'll give a shout to Marley because I know she's more of that integrator role at this point for our business. [00:13:07] S1: Gotcha. So going from past and kind of the history of Uplift and you to now the present, what are some takeaways? Now that you've had, you know, just a time stamp this episode, we're about what, two or three weeks past it, what are some things that are still rattling in your mind from broker owner and not just the responsibility to have to plan the next one?
00:13:07 · Dylan Scroggins, Thomas Perfect
[00:13:07] S1: Gotcha. So going from past and kind of the history of Uplift and you to now the present, what are some takeaways? Now that you've had, you know, just a time stamp this episode, we're about what, two or three weeks past it, what are some things that are still rattling in your mind from broker owner and not just the responsibility to have to plan the next one? [00:13:28] S0: Yeah. Well, I mean, I love... I... I've been on the broker owner committee three years already. So this last year, I was the vice chair. I got to see how Brad Randall, handled everything, and, he did an amazing job getting that whole conference planned and organized, especially through some shifting pieces that he didn't necessarily have control over with NARPM as a whole. But definitely trying to carry that NARPM two point o vision with... We're like, okay. Well, NARPM two point o, you know, it's it's more than just words. Right? Well, what does that mean? Like, what are we doing? And it was it was trying to take that, you know, direction and and, you know, carry out and execute something that could be seen by NARPM membership as a whole. And I feel like it was it was great.
00:13:28 · Thomas Perfect, Dylan Scroggins
[00:13:28] S0: Yeah. Well, I mean, I love... I... I've been on the broker owner committee three years already. So this last year, I was the vice chair. I got to see how Brad Randall, handled everything, and, he did an amazing job getting that whole conference planned and organized, especially through some shifting pieces that he didn't necessarily have control over with NARPM as a whole. But definitely trying to carry that NARPM two point o vision with... We're like, okay. Well, NARPM two point o, you know, it's it's more than just words. Right? Well, what does that mean? Like, what are we doing? And it was it was trying to take that, you know, direction and and, you know, carry out and execute something that could be seen by NARPM membership as a whole. And I feel like it was it was great. [00:14:13] S1: Yeah. Our mutual friend, Peter Lohman, he had a really good summary this morning. I'm assuming you've read it already, but some really good stuff, kind of forecasting the next year, but also looking back on broker owner. Is there any takeaways? And I'm kind of straddling two fences here because I want to lean on your involvement with NARPUM in a second. But back to Uplift, this year, like you said, there's a lot of talk right now about marketing. There's a lot of talk about regulation, especially in a state like California. What are some things that are keeping you up right now when it comes to leading Uplift specifically?
00:14:42 · Thomas Perfect, Dylan Scroggins
[00:14:42] S0: I mean, my main thing is, you know, first off, big takeaway was how easy it is to vibe code something and to cut out some of these ancillary software costs that we have. You know, for example, I use day off because I give all my remote team members two weeks of paid vacation every year. Right. And they can accrue that, but I run through VPN. So there isn't really a solution inside that platform. So I'm I'm paying for day off. That's something that's like, okay, that's a pretty simple tool. Like, I almost felt like I could do it in a spreadsheet, but day off made it so much easier for me to coordinate people's logins and whatnot and and let them have access to it without having manual updates. And now I can probably build that tool in an hour or two and just have that built into my employee intranet that we've had for years where we just have a Google site with all of our SOPs and HR docs and employment documentation and, you know, policies and procedures. Right? So it's... I have a lot of data that I've put together, and now I feel like I can use AI to help me code up and make a better experience for my employees as well as for my owners. And it's where how far down that rabbit hole I wanna go is still yet to be determined. And I have a really big focus on where are those guardrails that we need to have in place so that we don't just let AI totally take control over our entire business and we lose sight of that trust from our clients. Right? [00:16:13] S1: Do you guard time each week to read, research, or even vibe code, like guarded time?
00:16:13 · Dylan Scroggins, Thomas Perfect
[00:16:13] S1: Do you guard time each week to read, research, or even vibe code, like guarded time? [00:16:20] S0: I don't right now, but it's definitely one of those things where I'm like, maybe I need a calendar block for that just to to get into it. I have a couple, you know, good friends that are are really into it, and, yeah, I haven't taken the plunge yet. It's one of those things where I'm like, I'd rather see 500 people do it right before I'm their guinea pig. And I feel like I'm not quite there yet, but it's definitely in the works where, you know, Paul Henderson with PropertyManagement there in in Salt Lake area, Utah. He's doing some really amazing things with some different AI agents and things that really are supporting his business. And if we're talking EOS, they're really helping him LMA a lot better, being able to analyze reports automatically and make follow ups with, with staff members. And, you know, even, you know, the one that's most impressive to me is he has essentially a, a CFO AI agent that is going through and asking them questions about his books and making sure that he's doing what he can. Know, you if he can just talk to this AI agent about his own corporate books and, you know, learn and make insights off of that because being a data driven property manager is definitely one of our goals.