00:04:30 · Reggie Marable, Guillaume Moubeche
[00:04:30] S0: At the time, it was the worst thing that ever happened to me in my life. Like, I remember sitting in my car crying because I have responsibilities, man. I have a daughter, and I have a son, and my wife doesn't work outside the home. And they look up to me like I'm responsible for them financially. So I was like, man, I got fired. I have no job. Like, I have no, like, belonging. So this quote that I remember from Albert Einstein, like, adversity introduces a man to oneself. So I just figured out what what can I do differently? How do I reinvent myself? How do I position myself so I'm never ever in this situation again? And I started to like deconstruct what I was doing as a leader and why I got failed, like why I got fired. And it was really just my my leadership style, man. You can't be the smartest guy in the room. You don't have all the answers. You have to rely on other people. You gotta put people first. It's not about you. But I will tell you, man, like, it's like the most humbling thing that you'll ever experience when you get fired from a job or you fail at something. So... [00:05:34] S1: Yeah. I love that. I think this is something European can can learn from because, obviously, like, it's not something we talk too much about, but I think you're a great example of someone, you know, who faced adversity and make, you know, amazing things afterwards. So what what would you say were, like, your main or key learnings at at Salesforce and more specifically at at Slack?
00:05:34 · Guillaume Moubeche, Reggie Marable
[00:05:34] S1: Yeah. I love that. I think this is something European can can learn from because, obviously, like, it's not something we talk too much about, but I think you're a great example of someone, you know, who faced adversity and make, you know, amazing things afterwards. So what what would you say were, like, your main or key learnings at at Salesforce and more specifically at at Slack? [00:05:59] S0: Both amazing companies. So Salesforce, big tech company, Slack, midsize company. So I got a I got a, you know, a feel of both environments. But Salesforce, I got my accelerated MBA on how to run a business. How to be a sales leader, like how to do operational excellence, how to run a business. And then Slack was more, you know, how do you scale? How you scale up? And I was also responsible for helping integrate Slack into Salesforce because Salesforce acquired Slack. So how to like, how to manage like cultures, like merging cultures and managing people and getting people inspired to be part of a bigger company, which is a different motion. But I learned a lot from both places that have really helped me in my current role today at Sierra. But just really understanding how to run a business, you know, operational rigor, operational excellence, you know, inspirational leadership, all those things that made me successful today. I took a lot from Salesforce and Slack. [00:06:58] S1: So in the day to day, like, what's for you like an inspirational leader? Like, what are the the specific things that you can, I don't know, like, start doing to become an Inspire leader? It's a
00:06:58 · Guillaume Moubeche, Reggie Marable
[00:06:58] S1: So in the day to day, like, what's for you like an inspirational leader? Like, what are the the specific things that you can, I don't know, like, start doing to become an Inspire leader? It's a [00:07:12] S0: good question. It's it's gotta come from within. So the first thing is the way I approach leadership, my mentality is, you know, servant leadership. And I I love this quote from doctor Martin Luther King Jr. Life's most persistent and urgent question is what are you doing for others? So putting people first and then also, always trying to figure out connect to people's why. Like, why do they wake up every day? What's motivating them? What's inspiring them? And then it's my responsibility to create a very safe, transparent environment where people can bring their authentic selves to work. And then if I'm connected to their why and I'm leading from the front, I'm getting my hands dirty and I believe this, I would never ask someone to do something I wouldn't do myself. I've carried a bag. I've been a first line leader, a second line leader. I've done pretty much all the roles to be successful in a go to market operation. So I'm willing to lead from the front. I'm willing to work my ass off, work incredibly hard, set the example, get my hands dirty. And, I think if you do all of those things, people get inspired by you. And I and I always go back to this Brian Tracy quote, be the kind of leader that people would follow you regardless if you had a title or a position. And that's kind of how I think about, like, inspirational leadership.
00:07:12 · Reggie Marable, Guillaume Moubeche
[00:07:12] S0: good question. It's it's gotta come from within. So the first thing is the way I approach leadership, my mentality is, you know, servant leadership. And I I love this quote from doctor Martin Luther King Jr. Life's most persistent and urgent question is what are you doing for others? So putting people first and then also, always trying to figure out connect to people's why. Like, why do they wake up every day? What's motivating them? What's inspiring them? And then it's my responsibility to create a very safe, transparent environment where people can bring their authentic selves to work. And then if I'm connected to their why and I'm leading from the front, I'm getting my hands dirty and I believe this, I would never ask someone to do something I wouldn't do myself. I've carried a bag. I've been a first line leader, a second line leader. I've done pretty much all the roles to be successful in a go to market operation. So I'm willing to lead from the front. I'm willing to work my ass off, work incredibly hard, set the example, get my hands dirty. And, I think if you do all of those things, people get inspired by you. And I and I always go back to this Brian Tracy quote, be the kind of leader that people would follow you regardless if you had a title or a position. And that's kind of how I think about, like, inspirational leadership. [00:08:28] S1: I love this. And what are the things that you've done that you feel have inspired, like, most
00:08:28 · Guillaume Moubeche, Reggie Marable
[00:08:28] S1: I love this. And what are the things that you've done that you feel have inspired, like, most [00:08:35] S0: people? Well, I've been able to have this thing called followership throughout my career. So I've treat people with respect. I'm responsive, I'm available, like I'm supportive, I'm proactive, like I have high standards and I challenge people. So when I've moved to different companies or different roles, a lot of people will follow me because they believe in my leadership. So I've been able to build followership throughout my career, and many of the incredible sellers and sales leaders at Sierra are people that I worked with at previous companies, and I'll shout two of them out. Mandy St. Leger and Kylie Maddox, I call them the big sisters, two of our incredible senior leaders. I've worked with them in previous companies, So I was able to create followership where they believed and trusted in me, and [00:09:26] S1: they and they joined me at Sierra. So so hopefully that answers your question, g. Yeah. Definitely. And, I mean, you were, like, number 23, I think, at at Sierra. That's a that's a good number for for MVP. [00:09:40] S0: Yeah. Michael Jordan, man. [00:09:41] S1: Yeah. Of course. The one and only, the one true GOAT. And, basically, like, when when you join and, you know, it's it's the early days, it's a bit different versus what you've seen, you know, at at Slack and at Salesforce. So how how did it go, you know, in the first days?
00:09:41 · Guillaume Moubeche, Reggie Marable
[00:09:41] S1: Yeah. Of course. The one and only, the one true GOAT. And, basically, like, when when you join and, you know, it's it's the early days, it's a bit different versus what you've seen, you know, at at Slack and at Salesforce. So how how did it go, you know, in the first days? [00:10:02] S0: It's a lot of fun, but a lot of work. And this is the hardest I've ever worked in my entire career, but this is the most fun I had. But when I started, like, I was the head of sales, but there was no sales team. The sales team was me, Bret Taylor, Clay Bavor, Elliot Greenwald, Logan Randolph, Natasha, like our leadership team, we were the sales team. So when I first got there, I pretty much did everything. I was an AE, I was an SE, I was a BDR, I was an SDR, I was an office manager. I was putting dishes in the dishwasher. I remember one point, we had one, EA, Ali, who's incredible. She went on vacation and I was Bret and Clay's EA for a week because we were getting so many meetings, I couldn't afford the meeting flow to stop down. So it's a really cool place where you're... You wear multiple hats, you have an ownership mindset, and you have to have a very, very low ego. And it's like a mentality, see a problem, fix a problem. You know, you... If you have an idea, like, let's collaborate and make that into reality. But it's wearing multiple hats, it's having very, very low ego, but it's also, like, working a ton of hours to get something up and running.