00:17:06 · Charlie Gearside, S2, Adam Miller
[00:17:06] S0: Yeah, dude. It was crazy. And I I remember there was someone from Canada that was like, man, that'll, like, that'll, like, bond the team. And I'm like, [00:17:14] S2: I don't know, man. Okay. [00:17:18] S0: And then... Yeah. So, like, moving through the offices was cool. And, like, we obviously did it on the smell of an oily rag every time. So, like, I'd be doing, like, shopping runs with Benny or Alexey, like, to IKEA on the weekend and, like, you know, lifting furniture upstairs, and we had their second offices in Haymarket. Did you guys ever go to that one? No. No. It was... Anyway, it was, like, vibey but also still kind of, like, shit. Yeah. And... How old would [00:17:44] S2: you rank this compared to your offices that you've seen? [00:17:47] S0: I can list somewhere between our, like, first and second. Nice. So, like, I mean, you guys obviously, like... There's some big things coming coming with kindling, so I'm sure you won't be long until you're at the top end on Boot Street. That's me. We'll see. Yeah. So, yeah, mundane things like that. And then I think about, like, even just dumb stuff, like, when Pilots started sponsoring the Cronulla Sharks. Mhmm. Because that was my, like, like, regular time going off. Yeah. It's like, oh, this is this is actually cool. This is super random, just, like, drinking beers at, like... The [00:18:21] S1: shark hunt. And
00:18:21 · Adam Miller, Charlie Gearside
[00:18:21] S1: shark hunt. And [00:18:23] S0: then... Yeah. So, like, moments like that. And then there's obviously, like, TV ads which are, like, super visible and, like, getting complaints for TV ads and... Yeah. So many different moments, but the ones that stand out are the ones that you're just like, oh, this is so random. Yeah. Like, can't believe we're here. [00:18:41] S1: Do you have... Can you pinpoint a scariest moment of Euc's history where things felt most existential for the company? Because I think something I've realized with founders is that there's so many of those moments where there's a lot of doubt and real things happen that are affecting the business. Was there any one significant moment that you remember and you were just like
00:18:41 · Adam Miller, Charlie Gearside
[00:18:41] S1: Do you have... Can you pinpoint a scariest moment of Euc's history where things felt most existential for the company? Because I think something I've realized with founders is that there's so many of those moments where there's a lot of doubt and real things happen that are affecting the business. Was there any one significant moment that you remember and you were just like [00:19:01] S0: Yeah. What's happening? There's probably two. I think one, it was so close to the start that it's almost like... It was like a a crash on the takeoff of the on the runway. It was when Stripe didn't... We weren't approved for Stripe. And we got taken off Stripe, like, maybe a month in because we were the the first, one of the first companies to charge for prescription medication in, like, a... In a legit way. And so all the big banks were just like, no. Haven't seen this before. You're done. You're done. And it took, like, Nikki at Blackbird, like, really using his contacts to sort of get us back there. But I just remember sitting sitting in, like, a room at that first office just like... We're just like, shit. This could be all over before we start. And then the other one is like, was a few years ago when we sort of, like, out of stock of these, like, GLP ones. Yeah. Well, you know, the partner pharmacies and we're like, holy shit. Like, maybe... This is, like, such a delicate, like, capital allocation inventory game, and it's happening at such a scale. This this thing could actually, like, sink the business. [00:20:12] S1: Mhmm.
00:20:12 · Adam Miller, S2, Charlie Gearside
[00:20:12] S1: Mhmm. [00:20:14] S2: I think what's interesting about all those moments is there's always a time lag. Because maybe, like, you raised money six months ago, and then you have to announce in six months, and then everyone's like, congratulations, but then something's on fire in the business. So there's always a lag between what the public knows about what's happening and versus what's actually happening. [00:20:30] S1: And some of those moments are also so mundane as well. Like, I think from the outside, you think there are these, like, big theoretical problems that could sink the business. But some of them are so, like, the banks aren't working. Stripe isn't working. Yeah. You know, the warehouse shipping facility isn't working. That's like the reality for a lot of start It's like just the rails of the real world economy. Yeah. [00:20:50] S0: I mean, the the... Probably for most startups, it's even more mundane than those examples, right, where it's like, our unit economics are like solid, but they're not amazing and they're not shit. [00:21:01] S2: Yeah. So we're sort of [00:21:02] S0: just gonna, like, die a slow dick. [00:21:04] S1: Yeah. Yeah. You you mentioned also Nikki helping out there. It's interesting because a lot of stories, like, with investors, they sort of don't get made public. Were were there any, like, investors or advisers that did anything sort of tremendous to help the company? Maybe not even investors, but someone that, like, really came to do something that was over and above what they had to do.
00:21:04 · Adam Miller, Charlie Gearside, S2
[00:21:04] S1: Yeah. Yeah. You you mentioned also Nikki helping out there. It's interesting because a lot of stories, like, with investors, they sort of don't get made public. Were were there any, like, investors or advisers that did anything sort of tremendous to help the company? Maybe not even investors, but someone that, like, really came to do something that was over and above what they had to do. [00:21:26] S0: We've we've sort of had, like, a really amazing bunch of sort of early investors and believers and, like, some of whom have been, like... So Sean Larkin who's a, like, a healthcare sort of legend and sort of just, like, always been there. And he now sits on our board in our, like, clinical clinical audit sort of committee and whatever. It's hard to call out specific moments, but it's like... Yeah. It's just been, like, we've been good at relying on those people and, like, asking for favors and connections and stuff. [00:22:00] S2: And, you know, through Euc, you've had this, like, visibility of the Australian startup ecosystem. You know? Eucalyptus very early, and then before that with Koala, one of first big data see successes in Australia. And then before that, PetFlair with with our mutual friend, Tyler. [00:22:16] S0: Yeah. [00:22:19] S2: Why has, you know, your kind of being in Australian startup ecosystem for this long led to you now on this new journey of becoming a content creator or a YouTuber and kind of sharing your opinions about Australia as a whole? What... What's that kind of connection?
00:22:19 · S2, Charlie Gearside, Adam Miller
[00:22:19] S2: Why has, you know, your kind of being in Australian startup ecosystem for this long led to you now on this new journey of becoming a content creator or a YouTuber and kind of sharing your opinions about Australia as a whole? What... What's that kind of connection? [00:22:35] S0: Well, I think it's like the first thing... I think the startup stuff's almost separate to it. Yeah. And you sort of realize over time that it's it's connected because it's like... Firstly, I love I love this country. Yeah. And I think, like, we're all super lucky to, like, grow up to be, like, nineties kids in in Australia in Sydney is, like, amazing. It's like... [00:22:58] S2: Yeah. I feel like you're checking that in your head. 90... I'm 99, so on the on the edge. [00:23:02] S0: Yeah. Jesus. [00:23:05] S2: Thank thank you. Tom's sitting back there. It's like 2006 or something. So... Yeah. [00:23:10] S1: Come on then.