00:19:50 · Georgie Healy, Michelle Gilmore, Sachin
[00:19:50] S4: Okay. All right. Now I know. Yeah. Yeah, he's got a notebook. [00:19:55] S1: I think we, you know, we grab hold of what very few people say because the media sends that out everywhere. Right? So I think I think there are probably more useful analogies Yeah. If we're talking about something becoming available to everyone to fuel or power various use cases that humans and societies deem worth paying for. Like, that's kind of the most general... I've been deliberately abstract invade rights to [00:20:31] S2: try to [00:20:32] S1: bring us there. Yep. And I think there's probably useful analogies in there, but the reason why we're probably grasping for one is because we are in an unprecedented time. Like, it's it's kind of closer to the industrial revolution than it is to a .com boom in that we're talking about complete workflows, crafts Productivity. Being duplicated, augmented, in some cases, replaced, and also, in some cases, amplified, which is what is unique about AI versus the industrial revolution. Mhmm. Right? There was a very reductionist outcome to the industrial revolution, whereas in some cases... I mean, we've got some customers using Juno that are selling way more interviews than they ever were before. Right? Because they're able to do more, so they're charging more units. Yep. And therefore, they're going through more units because Juno sells the unit of an interview. So it's it's... There... That's a really interesting comparison, I think, if we think about we just need to go back a bit further.
00:20:32 · Michelle Gilmore, Daniel Palmer
[00:20:32] S1: bring us there. Yep. And I think there's probably useful analogies in there, but the reason why we're probably grasping for one is because we are in an unprecedented time. Like, it's it's kind of closer to the industrial revolution than it is to a .com boom in that we're talking about complete workflows, crafts Productivity. Being duplicated, augmented, in some cases, replaced, and also, in some cases, amplified, which is what is unique about AI versus the industrial revolution. Mhmm. Right? There was a very reductionist outcome to the industrial revolution, whereas in some cases... I mean, we've got some customers using Juno that are selling way more interviews than they ever were before. Right? Because they're able to do more, so they're charging more units. Yep. And therefore, they're going through more units because Juno sells the unit of an interview. So it's it's... There... That's a really interesting comparison, I think, if we think about we just need to go back a bit further. [00:21:35] S3: I think it's a potentially fraught question, but I guess why wouldn't it have the same outcome as the Industrial Revolution? Is it because AI is more accessible?
00:21:35 · Daniel Palmer, Michelle Gilmore
[00:21:35] S3: I think it's a potentially fraught question, but I guess why wouldn't it have the same outcome as the Industrial Revolution? Is it because AI is more accessible? [00:21:47] S1: Yeah. Really good question. So the industrial revolution put in physical machines to take out human labor. Yep. Right? And the whole idea was to create everything... To to scale the creation of physical things really, and to have humans in that loop but for humans not to be actually making the things. It was the birth of craft though Right? So there was this idea of after that, people then did go and continue to make the thing they were making by hand, but they were standing up their own markets or they were creating what then became things like Etsy. Right? So, it's not that nothing good came from that. But at the time, those workers that were replaced, they didn't necessarily have an ability to upskill or to amplify. It was just about replacing a human production line with a machine led production line. [00:22:47] S3: Yeah. Mean, like, I think I agree very strongly with that comparison, but I guess, like, I'm curious to dig into more of like, is the difference... Because as you say, we're seeing a similar thing here. Like, I mean, it's happening fast and slow, but there are jobs that are now being taken by agent and sync automation, AI enhanced workflows. Why will the people displaced in that process be more capable of being enhanced by the technology?
00:22:47 · Daniel Palmer, Michelle Gilmore
[00:22:47] S3: Yeah. Mean, like, I think I agree very strongly with that comparison, but I guess, like, I'm curious to dig into more of like, is the difference... Because as you say, we're seeing a similar thing here. Like, I mean, it's happening fast and slow, but there are jobs that are now being taken by agent and sync automation, AI enhanced workflows. Why will the people displaced in that process be more capable of being enhanced by the technology? [00:23:18] S1: I'm not sure they will. I'm not saying necessarily that I think those people that are currently being displaced or replaced will necessarily be able to kind of sidestep and just, day one be okay. But I think that there are... En masse, we will see, an amplification of what humans are amazing at and AI enabling that at scale. Yeah. I mean, I'm... I... I'm a founder of an AI company. I kind of have to be pissed about these good... I need to look my son in the eye and tell him, like, when I'm leaving the house in the morning and he's crying because he thinks Juno's a person. I need to say that, you know, I'm working on something and believe it that I think will change the world for the better. Mhmm. So I tend to think optimistically about human potential and what we will be able to do given everything we've done before. Yeah. I I I hold that as... At the same time as I hold the very reality of displacement. Yep. And huge cohorts of societies, communities, disciplines being very disrupted. And I think that's going to be a very real... And already, I do... I think we're there. I think that that will be very real.
00:23:18 · Michelle Gilmore, Daniel Palmer, Adam Miller
[00:23:18] S1: I'm not sure they will. I'm not saying necessarily that I think those people that are currently being displaced or replaced will necessarily be able to kind of sidestep and just, day one be okay. But I think that there are... En masse, we will see, an amplification of what humans are amazing at and AI enabling that at scale. Yeah. I mean, I'm... I... I'm a founder of an AI company. I kind of have to be pissed about these good... I need to look my son in the eye and tell him, like, when I'm leaving the house in the morning and he's crying because he thinks Juno's a person. I need to say that, you know, I'm working on something and believe it that I think will change the world for the better. Mhmm. So I tend to think optimistically about human potential and what we will be able to do given everything we've done before. Yeah. I I I hold that as... At the same time as I hold the very reality of displacement. Yep. And huge cohorts of societies, communities, disciplines being very disrupted. And I think that's going to be a very real... And already, I do... I think we're there. I think that that will be very real. [00:24:47] S3: Totally great. [00:24:48] S1: And the ripple effect I'm not sure we can even comprehend. We can't because we're on this side of this. But I'm not sure that we can yet comprehend what that means. But I do think there is some advantage and some very real reality that we probably need to stop being more honest about. [00:25:10] S3: Yeah, think the reason I've dug in tonight is because [00:25:14] S5: I think about this constantly, as
00:25:14 · Adam Miller, Daniel Palmer, Michelle Gilmore, Sachin
[00:25:14] S5: I think about this constantly, as [00:25:16] S3: I'm sure we all I do, [00:25:20] S5: agree, I think even if you look [00:25:21] S3: at the industrial revolution, if we zoom forward one hundred and fifty years to today, we can probably look back and be like, okay, that overall increased prosperity for society listed standards of living, we can maybe agree, maybe, that it was good for society. [00:25:39] S1: Maybe not for the planet though. [00:25:41] S3: Maybe not for the planet. I wouldn't put in every caveat, but it was a bit a dark and white topic. I think we can probably say all the same things and more for what I think is happening now with AI. I think a really interesting point that at least your comment made me think about though, that a difference between those two things, which is good, is that I would say more of the benefit of the, let's call it generative AI revolution, if we want to put a headline on it, is more democratised. I think more people do have chat GBT in their pocket in a way that people didn't have the factory in their pocket in the nineteenth century. So I think that's interesting. Think from an optimistic lens that's actually a really... I think it's just [00:26:30] S2: like a timeline question, Like I agree with you completely that right now humans are enabled more than ever to flourish. Like, someone that can't code and go unlovable and mock up something beautiful in a weekend or direct a movie, which is text and video, right? But that's the current timeline. I don't know how old your child is. Just...