Tech Talks Daily
00:25:15 · Gadi Feldman, Jed Ayres, Neil C. Hughes
[00:25:15] S2: Yeah. We just released it. Yeah. Yeah. Yeah. Nice. [00:25:17] S1: Yeah. Yeah. You you were a part of the Citrix Ready thing for a while. Right? [00:25:22] S0: Yes. That's right. Yeah. But... Oh, well well well... So for anyone listening who wanna find out more information about that seven day challenge, ControlUp, any way you'd like me to point them? [00:25:32] S1: Yeah. I think controlup.com is a great place, but I guess the other place is we have a community as well, that's run by a former, pretty famous Citrix figure, Doug Brown. There's, I think almost 3,500 people in that community every day on Slack. So it's also a really interesting place to get practical insights from people that are actually using the tool and lots of good resources there with, you know, real people. [00:26:01] S0: Awesome. Well, I would add links to everything. I encourage people to get involved, especially around the community aspect of everything as well. I think that's where the magic happens very often. But a big thank you to to you both. We've got to make a promise to each other we won't leave it so long before we all get to speak again. It'd be great to get you on back next year, see how things are evolving, but big thank you to you both. [00:26:21] S1: Thanks, Neil. Thanks so much.
00:26:21 · Jed Ayres, Neil C. Hughes
[00:26:21] S1: Thanks, Neil. Thanks so much. [00:26:22] S0: I think running a script and resolving a problem are very different things, and Jed's emphasis on checking the result offers a useful starting point for anyone assessing autonomous IT. And, Gadi, he broke the discussion back to organizational knowledge. An agent might understand a technology, but it needs the procedures, the permissions, and priorities of the business where it operates. And connecting systems also provides information while defining those boundaries. That is what gives teams the basis for deciding what actions to follow next. But I think for me, the the business case here also needs to account for both sides of the support problem. There is the time IT spends investigating it, of course, but there's also the time an employee loses waiting or working around it. So a big thank you to both of my guests. You'll find both their profiles, their company website, their community resources, everything we mentioned in the show notes over on the blog post associated with this episode at techtalksnetwork.com. But over to you, where would you begin reducing that repetitive IT work? And how is it that you would measure its success? Wanna hear your stories, your successes, failures, everything in between, and you can do that by simply visiting techtalksnetwork.com. But that is it for today. So massive thank you as always for taking the time to tune in, and hopefully, you will join me again tomorrow. I'll be here same time, same place. Speak with you then. Bye for now.