Lenny's Podcast: Product | Career | Growth
00:13:50 · Lenny Rachitsky
[00:13:50] S1: So speaking on this thread, Dario, interestingly, if you look back at all his predictions, he's just like, "Okay, coding's going to be solved 100% in a year." Something like that. He kept talking about how AI is going to do all our code. And I remember everyone being like, "There's no way. This is way too complicated. How is AI ever going to get really good at this very complex thing that humans do? No, this is going to be humans for a long time." He was completely right. Something else that he talks a lot about is this exponential. Now that we're on, that's the way he describes it, now we're like, we're on the exponential curve. I remember not long ago, new models were being released and everybody was like, "Okay, we're done. There's no more upside. It's plateauing. It's over. There's no more room to grow." And now it's the opposite. Now we're inside. If you think about the curve of the exponential, we're inside of the exponential now, which by definition means every improvement is a massive jump because we're on that hockey stick part. What's it like just being on the inside of this crazy historic moment when AI is improving so fast, so much is being unlocked? What is it like and how should people prepare for the coming acceleration of more and more improvement from AI?
00:15:05 · Dianne Penn
[00:15:05] S0: One thing I like to say on the team is most of us weren't actively working yet when the internet transitioned from this novelty to something that everyone can use. And it feels like that's just taking humans... I think analogies are helpful. And so the analogy of that is I think a couple of things. Number one is adaptability becomes very important. I think we have evals, we have on the safety side, safety testing, red teaming on the capabilities and product side, new prototypes, products like Claude Code, Tag and others. But it's very hard to predict the exact moment or the exact model. And so the adaptability of when you're faced with new information, how do you then make better decisions versus keeping the same plan? And so that agility is really important. I think another piece is with that, how do you actually be thinking very first principles and reason through what's next? What's the so what? How do we invest in new products? How do we invest in explaining the differences to users? So a lot of the experiences I think of being in that exponential is that pace, understanding how you operate and make better decisions, and then applying that first principle's thinking to then do something that maybe we pull up a plan that we're expecting a few months from now, but now the model can actually do and work on and actually bring that to users. So this is things like co-work, skills, tag. It's a very positive self-enforcing loop. And I think a big part of it also is just having the trust in each other, making sure we're thinking through the right decision making. We're bringing folks along. Some teams might see the exponential feel it faster than others. So how do we have the grace to bring the organization, the growing organization and company along on that?
00:17:23 · Lenny Rachitsky
[00:17:23] S1: So what I'm hearing here is you almost don't know what will be possible with every model release. And so the important things to focus on is being adaptable as things emerge. To your point, the product itself has to catch up to what is possible. To your point again, just like it can do so much, but people may not understand how to do it and may not be able to do it. So the product making it easy and even just telling you, here's something you could do feels like an important part. Is that roughly what you're describing?
00:17:53 · Dianne Penn, Lenny Rachitsky
[00:17:53] S0: I think so. I think there's some really interesting graphs in the original scaling law papers. And I think folks are very familiar with the scaling loss in the lens of as you add in more compute and data, what's called loss, AKA the loss from next token prediction goes down. And so it's a very smooth linear curve of the models get more intelligent as you scale them up. What's actually also interesting in that paper is there are these very different emerging capability graphs. And so for example, as you add in more data and you train the models with more compute, you essentially see these actually discontinuous emerging capabilities jump. So the models go from one plus one being a thing that it can't calculate to a thing that it could reliably calculate. And so these emerging capabilities, this some nature of predictability is not necessarily everyone knows the exact moment. You need the evals to be able to assess that has actually always been a part of how this technology works. And also what makes things like safety harder. Because unless you have the evals, unless you have the systems to test, these jumps might actually happen and you don't know. [00:19:16] S1: That's so interesting that you may have developed this AI brain that can do something you're not even aware of. And so part of the job is just uncovering, "Wow, we just got really good at this thing. What can we do with that?"
00:19:16 · Lenny Rachitsky, Dianne Penn
[00:19:16] S1: That's so interesting that you may have developed this AI brain that can do something you're not even aware of. And so part of the job is just uncovering, "Wow, we just got really good at this thing. What can we do with that?" [00:19:27] S0: I think there's product overhang and user overhang, to maybe put it in our PM language, even on today's models. And I think there's a lot that we could be exploring on our current opuses and definitely with Fable, for example. And that discovery is actually another part of what's been in the early days of Anthropic's DNA. And I think it's also continuing to be a big part of how we operate in product, in Labs and across research. [00:20:03] S1: This makes me think about something Garry Tan's been talking about, president of YC, I don't know what his title is. He had this interesting point that if you are willing to spend $100,000 a year right now in tokens, you are living the way somebody in 2028 is going to live. Because by then it'll be really cheap. Everyone can work this way. But there's this alpha opportunity right now to just live in the future, go crazy on token spend. And so there's a big opportunity for people to learn what the future's like and also just build much faster. Thoughts on this idea and the value of token maxing, let's call it.
00:20:37 · Dianne Penn
[00:20:37] S0: Yeah. I think I take more of a almost product lens. It's almost like token spin is more the input. And really the output is what you described of experimentation. And I think if we were orienting goals around experimentation, I feel like that might be the better framing of the outcomes. And therefore there might be different ways of achieving that outcome. I will say internally, some of the most creative thinkers, the best prototypers do spend a lot of time with Claude, with every new version of a research model that we have. And so there is something around you have to be using the models to then come up with good, then great, then better ideas. And there's no substitute for that. It's very hard to come up with a perfect strategy without touching the technology when it's moving this quickly. At the same time, I think there's other things that we could be doing. So one thing that we do a lot is actually working in public internally within Anthropic. And so in the early days when we had less product surfaces, there was a Slack channel where everyone, almost the entire company was testing early versions of Claude and trying different use cases. People were not calling them use cases, but you might be asking it to edit an essay or to come up with the right way to send this email. They were all different use cases, but we all worked in public. And then what you would see magically is different users or different folks on the team coming up with an idea and then other people trying different variations of that idea. And then within maybe 10 or so requests, there was something magical or potentially in a use case that emerges. And I think there's a lot in not just individuals figuring out by themselves how to use this technology. I think we could be doing more to actually bring that communal discovery when we do experimentation. Experimentation is not always necessarily a individual sport.