01:42:59 · Andre Haddad, Jordi Hays, John Coogan
[01:42:59] S7: Yeah. We're... That's why we're very excited about AVs. Yeah. You know, of course, starting with Tesla. Yeah. And hopefully, as the the technology spreads to other car builders and manufacturers, you know, we think that this will be a phenomenal kind of enhancement to our Turo rental experience. To your point Yeah. Removes a lot of the friction of picking up and dropping off a vehicle, whether it's at the airport or the hotel or the home or the business location. You know, imagine if we can actually turn all of these cars into an FSD like experience in the future where you can, you know, book your road trip and then the car comes and picks you up at the airport or your hotel. Then you can keep it for, you know, the few days or the week or whatever. You have the the car for you. You don't have to hop in and out of robotaxis because you might be going, you know, to, you know, some, you know, destination that's not a very urban destination. [01:43:54] S0: Yeah. No. That's gonna be... I mean, it's gonna be really really powerful for the business. Especially the two factors. Like, one, the summon the summon element I think is gonna be amazing because somebody will be able to list their car. Like, when when that gets like to Yeah. [01:44:08] S1: Yeah. Yeah.
01:44:08 · John Coogan, Jordi Hays
[01:44:08] S1: Yeah. Yeah. [01:44:08] S0: Widespread adoption and and greater range. Somebody can say like, yeah, want a car and that somebody can list their car on Turo. At the car, we'll just drive to the airport at the right time and be available for the person. And then the other thing is like Tesla is so techno... It is a piece of technology. It's not like a car that's been technology enabled. So even things like keys, it's like automatically give this person like effectively a copy of the key in the Turo app. [01:44:32] S1: That's what already happens. Yeah. [01:44:34] S0: Yeah. But that when like compared to like an owner being like, well, I gotta put the key [01:44:38] S1: Totally. [01:44:39] S0: Just grab it. It's on the... Like I've I've probably had an experience back in the day was like, I'll meet you on the side of the road Yeah. Give you the key or the key is on the back right tire. And it's like those those things are like wildly inefficient and and Totally inefficient.
01:44:39 · Jordi Hays, Andre Haddad
[01:44:39] S0: Just grab it. It's on the... Like I've I've probably had an experience back in the day was like, I'll meet you on the side of the road Yeah. Give you the key or the key is on the back right tire. And it's like those those things are like wildly inefficient and and Totally inefficient. [01:44:53] S7: Yes. Not not very safe either. Totally. You know, so the keys can get lost, you know, etcetera. So, we're very excited about that. I think, you know, we recently integrated with some flight tracking and flight information. So you can imagine, just enter your flight information. Yeah. We'll know exactly when your time... When your, you know, your flight is arriving. Sure. We'll we'll estimate exactly when the car should be meeting you at the airport. We have now permits. Turo has permits to conduct business in over 200 airports in The US, so we can actually have the car safely go to the permitted location. Mhmm. We'll be able to show you on the Turo app where the car is located, which we already do today, but it will just happen in real time because of the FSD integration. It just makes for an entirely different rental car experience.
01:44:53 · Andre Haddad, John Coogan
[01:44:53] S7: Yes. Not not very safe either. Totally. You know, so the keys can get lost, you know, etcetera. So, we're very excited about that. I think, you know, we recently integrated with some flight tracking and flight information. So you can imagine, just enter your flight information. Yeah. We'll know exactly when your time... When your, you know, your flight is arriving. Sure. We'll we'll estimate exactly when the car should be meeting you at the airport. We have now permits. Turo has permits to conduct business in over 200 airports in The US, so we can actually have the car safely go to the permitted location. Mhmm. We'll be able to show you on the Turo app where the car is located, which we already do today, but it will just happen in real time because of the FSD integration. It just makes for an entirely different rental car experience. [01:45:41] S1: Yeah. Yeah. Last question for me. What is what what is the bottleneck to growth for you? What is it's such a beautiful business model as a marketplace, but are you spending a lot on marketing? Like, what is driving growth this year? And because I can't imagine that, like, higher gas prices affect you all that much. It has probably a little bit of an effect, but no more than any other business related to cars. But what is the biggest the biggest chunk of cost in the business these days?
01:45:41 · John Coogan, Andre Haddad
[01:45:41] S1: Yeah. Yeah. Last question for me. What is what what is the bottleneck to growth for you? What is it's such a beautiful business model as a marketplace, but are you spending a lot on marketing? Like, what is driving growth this year? And because I can't imagine that, like, higher gas prices affect you all that much. It has probably a little bit of an effect, but no more than any other business related to cars. But what is the biggest the biggest chunk of cost in the business these days? [01:46:14] S7: Well, you know, what's unique about the Turo business is we take on a lot of the risks that can happen, you know, during a trip. Whether that's, you know, a fender bender or a more significant, you know, incident or any unpaid incidental. So, you know, over the last few years, we've been perfecting, our ability to manage risk and to be, very good at predicting risk and and ensuring that we avoid kind of the trips that are risky and then focus on the the trips that are the most profitable, the least risky trips. So that's been a lot of the things that we've been doing behind the scenes that you don't necessarily see when you're actually using the app because you, you know, this is sort of behind the surface. And that's, I think, been the biggest bottleneck. You know, we we wanted to get to a place where we can be really good at risk management. [01:47:04] S1: Yep.
01:47:04 · John Coogan, Andre Haddad, Jordi Hays
[01:47:04] S1: Yep. [01:47:05] S7: And we're feeling great about the progress we've made there. You know, we've been growing, you know, our our business primarily focused on our most profitable trips. As a result, our profitability has dramatically increased in in '26, and, you know, we expect it to continue to grow significantly in '27. That I think is the biggest bottleneck. Yeah. And then secondly, continue to build awareness. Know, the the Turo brand is is very well known with, you know, the car enthusiasts like yourselves and and and others that are tech enthusiasts. But I think we still haven't penetrated the the... Fully penetrated the sort of the mass market of travel. Mhmm. And so we're very focused on driving a lot of brand awareness and brand building, you know, demands kind of capture, we call it internally type of activities. We've got a brand new campaign that's been alive now for a few months. You may have caught it on screens, rent a car, not a rental car. [01:48:02] S1: Yeah. [01:48:02] S7: You know, so we're we're building the brand and I think that's gonna help us drive growth alongside with great technology improvements and perfections of the service, over the next few years. [01:48:12] S0: Amazing. Well, we hope this interview helps Yeah. Drive increased growth and profitability. Because if you needed a if you needed a sign to go and rent a Porsche or an R8 this weekend, this is it. Yeah. Gotta get some sleighs on there too. [01:48:29] S1: Christmas is coming. [01:48:30] S0: Great to hang and yeah, great to finally meet.