Invest Like the Best with Patrick O'Shaughnessy
· Patrick O'Shaughnessy, Mitchell Green
[00:00:00] S0: Can you talk about this crazy one-on-one thing you do with every employee? [00:00:00] S1: I got the idea from Tom Barnes at Accel-KKR. He's built a true machine at Accel-KKR. I asked him, "What do you think is something you do that really helps the firm?" He's like, "Interview everybody once a year." So we start with a survey and then you sit down with every employee. [00:00:00] S0: You personally do? [00:00:00] S1: I personally do. Sit down with every other partner, every VP, every associate, the accounting person on the backend, every receptionist. And be like, what do you like about your job? First, give me everything you do. Green, red, yellow. Green you love, red you hate. Let's figure out what you hate and why. And if there's things you hate, well then let's figure out other people that may be able to do them, or how can we make your job easier? Okay, that's the first bucket. Second bucket, if you were me running Lead Edge, what would you change? Three, what's something we can do to make your job easier? What you learn is incredible. You get a bunch of really good ideas every year. It actually drives my two partners nuts because sometimes I'm like, that's amazing, do it. And then they're like, come on, we need to have built consensus. I'm like, no, we don't need to build consensus on some of these things. [00:00:00] S0: Is there anything else that you do in the culture that you feel carries that much freight?
· Patrick O'Shaughnessy, Mitchell Green
[00:00:00] S0: Is there anything else that you do in the culture that you feel carries that much freight? [00:00:00] S1: Being a good person is just not that hard, frankly. In a world that's insanely competitive, if being the nice guy gets you the callback and being the helpful person, then do it all day long. And then another really important thing about running this place is I can't be the bottle, I can't know every LP. And so if you're a 25-year-old or 23-year-old associate here and you have to go to Seattle next weekend for a wedding, I'll pay your trip if you stay on Monday and go meet a bunch of LPs. But you're 23 years old. 99% of firms on this planet wouldn't put 23-year-olds in front of LPs. I'm like, if you're smart enough to work here, you're smart enough to meet this LP. I don't care. And people love that. The 23-year-old associates love it, which helps us get great people, but then also the LP loves it too. Because they'll be like, "Oh, my son is your age. Would you mind talking to him?" Or, "Hey, you went to Notre Dame? Oh, my son plays lacrosse. He's thinking of going there. Would you talk to him?" But actually, talk to my partner Tim because he played Notre Dame lacrosse. You just build real relationships with people. [00:00:00] S0: If you think about the average month for you, and the major slices of the pie are time with LPs, time with companies. I'm so curious – it's actually kind of hard to guess – maybe there's different buckets than those 3. LPs, companies, investments, internal. What does yours look like?
· Patrick O'Shaughnessy, Mitchell Green
[00:00:00] S0: If you think about the average month for you, and the major slices of the pie are time with LPs, time with companies. I'm so curious – it's actually kind of hard to guess – maybe there's different buckets than those 3. LPs, companies, investments, internal. What does yours look like? [00:00:00] S1: And mine's, by the way, very different than Brian and Nimay's. This is by design. That was imposed a little bit with fundraising, obviously. I probably spend 60% of my time with LPs. [00:00:00] S0: Wow. [00:00:00] S1: Now again, that could be getting somebody to help a company though too, or coordinating with the team of people with us, like hey, let's figure out a way to get into Exxon. And then I would say 25, 30% of my time is investing related, which could be reading memos, helping people win deals. That's frankly how I want to help. I'm like, if we lose a deal because I didn't meet the company – I'm not saying I can help us win – but we gotta at least put our best foot forward. And then probably 15, 20% is operational. The operation stuff's come down because one of our partners, Susie, who lives in Greenwich, used to be an investment partner. A few years ago she became our COO. So that's my time. Nimay probably spends 90% of his time investing, 10% of his time on everything else, which is what he should do I think, running the IC, Our partner Brian probably spends 60% of his time investing and probably 20/20 on LPs and operations. It's very clear to people that spend time with Brian, Nimay and I that we play to our strengths and weaknesses.
· Mitchell Green, Patrick O'Shaughnessy
[00:00:00] S1: Now again, that could be getting somebody to help a company though too, or coordinating with the team of people with us, like hey, let's figure out a way to get into Exxon. And then I would say 25, 30% of my time is investing related, which could be reading memos, helping people win deals. That's frankly how I want to help. I'm like, if we lose a deal because I didn't meet the company – I'm not saying I can help us win – but we gotta at least put our best foot forward. And then probably 15, 20% is operational. The operation stuff's come down because one of our partners, Susie, who lives in Greenwich, used to be an investment partner. A few years ago she became our COO. So that's my time. Nimay probably spends 90% of his time investing, 10% of his time on everything else, which is what he should do I think, running the IC, Our partner Brian probably spends 60% of his time investing and probably 20/20 on LPs and operations. It's very clear to people that spend time with Brian, Nimay and I that we play to our strengths and weaknesses. [00:00:00] S0: You mentioned Tom Barnes as someone that you've learned from. If you had to like create a Rushmore of other investment machines that you most respect, who is the Rushmore?
· Patrick O'Shaughnessy, Mitchell Green
[00:00:00] S0: You mentioned Tom Barnes as someone that you've learned from. If you had to like create a Rushmore of other investment machines that you most respect, who is the Rushmore? [00:00:00] S1: Insight, TA, and probably Accel-KKR. I think Deven, Jeff, Triplett, the guys, Lieberman, at Insight have just built a factory. You know how you know what a good software company is? First, look at 30,000 companies a year. It's an absolute factory. It's process. And so I think they’re amazing at it. TA is the one that pioneered cold calling. Insight's obviously stayed true to itself. I would guess Insight's growth rate in their portfolio between 2001 and today is actually pretty similar. TA's has definitely come down. They're more private equity-like, disciplined in process. I get the sense that TA is very good at selling too. And then Accel-KKR has built an incredible value creation team that I think actually has a lot of – I think there's a lot of people that talk about value creation, they don't do much – but I get the sense that these guys are just very good at actually helping companies and trying to bend the needle. [00:00:00] S0: What have we missed about what makes the machine tick that you think is really important?
· Patrick O'Shaughnessy, Mitchell Green
[00:00:00] S0: What have we missed about what makes the machine tick that you think is really important? [00:00:00] S1: I would've said that the 3 of us who run the machine are all very, very different and we play to our strengths, and I don't think that should be underestimated. And I think that's what makes the machine – we literally negotiate carry economics for the 3 of us in 10 minutes. There's firms you hear about that get into month-long fights over carry. We all highly respect each other and know what we're each really good at. Just a focus on intellectual honesty that I think a lot of firms just don't have. If you go to our investment committee meetings – our investment committee is the three of us. Everybody that's basically VP and up gets to come. But if you sit in the room and listen to Brian and Nimay and I talk about a deal, you would think the three of us hate each other, or you might think we're Israeli. Because it was just like a joke in Silicon Valley. If you listen to Israeli board meetings from the outside, you're like, these people hate each other. Like, how do they work? No, no, that's just how they talk. We have the IC, we're like good buddies. And so it's just like, no, let's debate the merits of this deal. And it can get like, "You people hate each other." [00:00:00] S0: Maybe riff a little bit more on all the ways that you're excited and fearful about AI, both in the investment process at Lead Edge, for running Lead Edge the business, and for the companies that you invest in.