Zendesk

Latest

• Zendesk was taken private by Permira and Hellman & Friedman, Alex Rampell says.

  The a16z Show · 30 Oct

• Rafael Broshi says the competition at the start came from older-generation companies like Salesforce, Zendesk and Ada, and from small solo builders.

  A Product Market Fit Show | Startup Podcast for Founders · 3 Aug

• Solidroad connects to help desk software such as Intercom, Zendesk and Salesforce Service Cloud to find production issues and create automatic trainings.

  A Product Market Fit Show | Startup Podcast for Founders · 1 Jun

• Gokul Rajaram says Zendesk is among the most endangered software companies because it prices by seat.

  Invest Like the Best with Patrick O'Shaughnessy · 29 Jan

• David George says customer support is the area where the AI business model has progressed furthest, because the task is discrete and easy to price on completion, shifting away from a seat-based model such as Zendesk's.

  Invest Like the Best with Patrick O'Shaughnessy · 2 Dec 2025